At All Family Care, your privacy and confidentiality are fundamental to our care philosophy. This Privacy Policy explains how we collect, use, and protect your personal and health information.
1. Information We Collect
We may collect:
Personal Information: Name, email, phone number, and other contact details submitted via forms or patient intake.
Health Information: Clinical data shared during care (protected by HIPAA).
Technical Data: IP address, browser type, and website usage analytics via cookies.
2. How We Use Information
Your information is used to:
Deliver primary, preventive, and behavioral health services.
Schedule appointments and coordinate care.
Communicate test results, follow-ups, or reminders.
Improve website performance and patient experience.
Fulfill billing and regulatory obligations.
We do not sell or rent your personal data.
3. HIPAA Compliance
All Family Care is a HIPAA-compliant covered entity. Your health information is used or disclosed only for treatment, payment, and healthcare operations unless required by law or with your written consent.
4. Consent to Communication (10DLC Requirement)
By submitting your contact details, you consent to receive calls, emails, and SMS text messages from All Family Care for appointments, lab updates, or other service-related purposes.
We never sell or share your number with third parties for marketing.
5. Cookies & Analytics
Our website uses cookies to improve functionality and user experience. You may adjust browser settings to disable cookies, though some features may not function properly.
6. Data Security
We use encryption, secure servers, and access controls to safeguard your data. Information is retained only as long as necessary for medical or legal purposes.
7. Third-Party Disclosure
We may share your information only with:
Authorized staff and billing partners.
Insurance providers for claims processing.
Regulatory or law enforcement agencies when required by law.
8. Your Rights
You have the right to:
Access or obtain copies of your medical information.
Request corrections to inaccurate data.
Limit or withdraw consent for communications.
Request deletion of non-essential personal information.
9. External Links
Our site may include links to external websites. We are not responsible for their content or privacy practices.
10. Updates to Policy
This policy may be updated periodically. Changes will be posted on this page with a revised effective date.
11. Contact Information
To ask questions or exercise your rights, contact:
All Family Care 📍 Garden Lake Plaza — 4120 N. 108th Ave. Suite 116, Phoenix, AZ 85037 📞 (623) 872-1818 | (623) 872-1819 📍 Canyon Trails Prof. Center — 700 N. Estrella Pkwy. Suite 120, Goodyear, AZ 85338 📞 (623) 925-0636 | (623) 925-0637 📍 4220 N. 20th Ave, Phoenix, AZ 85015 📞 (602) 704-4050 ✉️ support@allfamilycarepc.com
